FAQ

I forgot my IAAO username and/or password.
To reset your username and/or password, please head to our Sign In page and click "Forgot username?" or "Forgot password?".  If you ...
Tue, 1 Jun, 2021 at 8:00 AM
How do I find the student reference manual, solutions, or other student resources?
While on the page for your course or webinar, click "Handouts" to view the associated handouts with the course. Some courses may have the...
Wed, 13 Mar, 2024 at 10:18 AM
If I can’t finish a course, can I get an extension?
For a limited time, we offer up to 30 day extensions for Self Study courses with a ticket submitted through our online support portal in case you are sick o...
Thu, 1 Apr, 2021 at 3:45 PM
Can I cancel/drop the course?
Cancellation Policy You must cancel a course in writing and on the same day as the course purchase date. To cancel a course, please send an email to educa...
Thu, 1 Apr, 2021 at 3:48 PM
How long do I have access to the material?
Course material is available until the final exam expires on the final day of the course.
Wed, 20 May, 2020 at 2:37 PM