IAAO Technology Help Desk

FAQ 5

• I forgot my IAAO username and/or password.
• How do I find the student reference manual, solutions, or other student resources?
• If I can’t finish a course, can I get an extension?
• Can I cancel/drop the course?
• How long do I have access to the material?

Testing 11

• Can I use notes, books, or reference materials during an online exam?
• What do I need to use ProctorFree, IAAO's online proctor service?
• How long do I have to take a course exam?
• When and how will I receive my results?
• How do I know if I passed the exam?

View all 11

Getting Started 0

Certificates & CEUs 4

• Where can I find my CEUs?
• Where can I get a new certificate?
• How do I ensure I receive the continuing education credits for a course or workshop?
• When will my CEUs be updated?